{"id":185,"date":"2025-09-25T13:41:02","date_gmt":"2025-09-25T13:41:02","guid":{"rendered":"https:\/\/incentea.yourcode-staging.com\/pt\/?page_id=185"},"modified":"2025-10-17T13:26:17","modified_gmt":"2025-10-17T13:26:17","slug":"como-trabalhamos","status":"publish","type":"page","link":"https:\/\/incentea.yourcode-staging.com\/pt\/como-trabalhamos\/","title":{"rendered":"Como trabalhamos"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”top” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”heroSlider” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” 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row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner constrain_group_100=”yes” left_padding_desktop=”12%” constrain_group_101=”yes” right_padding_desktop=”12%” top_padding_tablet=”10%” constrain_group_102=”yes” bottom_padding_tablet=”10%” left_padding_tablet=”7%” constrain_group_103=”yes” right_padding_tablet=”7%” top_padding_phone=”10%” constrain_group_104=”yes” bottom_padding_phone=”10%” left_padding_phone=”7%” constrain_group_105=”yes” right_padding_phone=”7%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#0216CC” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”custom” bottom_left_border_radius=”40px” column_link_target=”_self” overflow=”visible” el_class=”m-br0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_custom_heading text=”COMO TRABALHAMOS” font_container=”tag:h4|text_align:left|color:%235CF0B3″ use_theme_fonts=”yes” css=””][vc_custom_heading text=”A solu\u00e7\u00e3o certa para cada neg\u00f3cio” font_container=”tag:h1|text_align:left|color:%23FFFFFF” use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”25px”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#FFFFFF” icon_family=”none” el_class=”button-blue-bullet” text=”Solu\u00e7\u00f5es” url=”\/pt\/solucoes\/”][\/vc_column_inner][vc_column_inner constrain_group_100=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”custom” bottom_right_border_radius=”40px” column_link_target=”_self” overflow=”visible” el_class=”m-br0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][image_with_animation image_url=”517″ image_size=”full” max_width=”100%” max_width_mobile=”default” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” fit_to_container=”1″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”bg-green-gradient” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”center” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” 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INCENTEA<\/span><\/h4>\n[\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” left_padding_desktop=”15%” constrain_group_2=”yes” right_padding_desktop=”15%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

Cobrimos todo o ciclo de vida da solu\u00e7\u00e3o<\/h2>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text css=”” text_direction=”default”]Na inCentea, acreditamos que compreender profundamente o neg\u00f3cio e as necessidades dos nossos Clientes \u00e9 o ponto de partida essencial para apresentar solu\u00e7\u00f5es verdadeiramente eficazes e de valor acrescentado.
\nTrabalhamos lado a lado com os nossos Clientes para identificar a solu\u00e7\u00e3o mais adequada a cada desafio, tornando cada projeto \u00fanico. Para isso, contamos com:<\/p>\n
    \n
  • Parcerias estrat\u00e9gicas com outras organiza\u00e7\u00f5es;<\/li>\n
  • Uma equipa dedicada, profissional e tecnicamente qualificada, com certifica\u00e7\u00f5es nos produtos que integramos;<\/li>\n
  • Um compromisso cont\u00ednuo com a atualiza\u00e7\u00e3o e a excel\u00eancia, oferecendo um servi\u00e7o diferenciado e de valor acrescentado.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”solucoesTabs” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][tabbed_section style=”minimal” tab_change_animation=”fade” alignment=”left” spacing=”default” tab_color=”Accent-Color” vs_content_animation=”fade” vs_link_animation=”opacity” vs_navigation_alignment=”left” vs_navigation_width_2=”25%” vs_navigation_func=”default” vs_navigation_width=”regular” vs_navigation_spacing=”15px” vs_navigation_mobile_display=”visible” vs_tab_spacing=”5%” cta_button_style=”accent-color” icon_size=”24″][tab icon_family=”none” title=”Proposta Global” id=”1760707409604-7″ tab_id=”1760707409605-3″][vc_row_inner equal_height=”yes” content_placement=”top” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Proposta Global” font_container=”tag:h2|text_align:left|color:%2319045A” use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”25px”][vc_column_text css=”” text_direction=”default”]Gra\u00e7as ao nosso posicionamento estrat\u00e9gico e \u00e0s parcerias que mantemos, a inCentea apresenta uma proposta global que cobre todo o ciclo de vida de um sistema de informa\u00e7\u00e3o.<\/p>\n

    Tudo come\u00e7a com um levantamento de requisitos rigoroso \u2014 a base para o sucesso de qualquer projeto.<\/p>\n

    Utilizamos metodologias de implementa\u00e7\u00e3o ajustadas \u00e0 realidade de cada Cliente, garantindo o cumprimento de prazos e a concretiza\u00e7\u00e3o dos objetivos definidos.<\/p>\n

    Os nossos servi\u00e7os de suporte s\u00e3o competentes e est\u00e3o sempre dispon\u00edveis, assegurando que as solu\u00e7\u00f5es se mant\u00eam atualizadas, otimizadas e alinhadas com o crescimento do neg\u00f3cio dos nossos Clientes.
    \n[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#FFFFFF” icon_family=”none” el_class=”button-blue-bullet” text=”Contactos” url=”\/pt\/contactos”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default” delay=”200″][image_with_animation image_url=”1054″ image_size=”full” max_width=”100%” max_width_mobile=”default” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default”][\/vc_column_inner][\/vc_row_inner][\/tab][tab icon_family=”none” title=”Implementa\u00e7\u00e3o de Solu\u00e7\u00e3o” id=”1760707409661-0″ tab_id=”1760707409661-10″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Implementa\u00e7\u00e3o de Solu\u00e7\u00e3o” font_container=”tag:h2|text_align:left|color:%2319045A” use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”25px”][vc_column_text css=”” text_direction=”default”]A implementa\u00e7\u00e3o de um sistema integrado visa:<\/p>\n

      \n
    • Instalar e parametrizar as aplica\u00e7\u00f5es conforme os requisitos da organiza\u00e7\u00e3o;<\/li>\n
    • Desenvolver funcionalidades adicionais para expandir o potencial das solu\u00e7\u00f5es;<\/li>\n
    • Formar os utilizadores e acompanhar a sua adapta\u00e7\u00e3o \u00e0 nova solu\u00e7\u00e3o.<\/li>\n<\/ul>\n

      Para atingir estes objetivos recorremos a metodologias adequadas que oferecem as ferramentas certas para garantir o sucesso da implementa\u00e7\u00e3o \u2014 seja em sistemas de Gest\u00e3o ou outras \u00e1reas.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#FFFFFF” icon_family=”none” el_class=”button-blue-bullet” text=”Contactos” url=”#”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”1056″ image_size=”full” max_width=”100%” max_width_mobile=”default” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default”][\/vc_column_inner][\/vc_row_inner][\/tab][tab icon_family=”none” title=”Manuten\u00e7\u00e3o e melhoria cont\u00ednua” id=”1760707409687-1″ tab_id=”1760707409687-6″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Manuten\u00e7\u00e3o e melhoria cont\u00ednua” font_container=”tag:h2|text_align:left|color:%2319045A” use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”25px”][vc_column_text css=”” text_direction=”default”]Ap\u00f3s a implementa\u00e7\u00e3o inicia-se a fase de manuten\u00e7\u00e3o, onde disponibilizamos um suporte t\u00e9cnico eficaz atrav\u00e9s de contratos de atualiza\u00e7\u00e3o das aplica\u00e7\u00f5es e de servi\u00e7os, que garantem o bom funcionamento de todo o sistema.<\/p>\n

      Nesta fase, oferecemos:<\/p>\n

        \n
      • Apoio t\u00e9cnico por telefone, remotamente ou presencialmente;<\/li>\n
      • Forma\u00e7\u00e3o cont\u00ednua para que os utilizadores desenvolvam compet\u00eancias e tirem o m\u00e1ximo partido das aplica\u00e7\u00f5es;<\/li>\n
      • Monitoriza\u00e7\u00e3o e melhoria cont\u00ednua para assegurar o retorno do investimento.<\/li>\n<\/ul>\n

        Os nossos colaboradores recebem forma\u00e7\u00e3o constante sobre novas funcionalidades e metodologias, mantendo-se sempre na vanguarda.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#FFFFFF” icon_family=”none” el_class=”button-blue-bullet” text=”Contactos” url=”#”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”1055″ image_size=”full” max_width=”100%” max_width_mobile=”default” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default”][\/vc_column_inner][\/vc_row_inner][\/tab][tab icon_family=”none” title=”Contratos de Suporte” id=”1760707409730-8″ tab_id=”1760707409730-2″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Contratos de Suporte” font_container=”tag:h2|text_align:left|color:%2319045A” use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”25px”][vc_column_text css=”” text_direction=”default”]O contrato de suporte da inCentea garante aos Clientes:<\/p>\n

          \n
        • Acesso privilegiado aos nossos servi\u00e7os;<\/li>\n
        • Continuidade na presta\u00e7\u00e3o de apoio t\u00e9cnico;<\/li>\n
        • Condi\u00e7\u00f5es financeiras vantajosas.<\/li>\n<\/ul>\n

          Tipos de suporte dispon\u00edveis:<\/p>\n

            \n
          • Service Desk:<\/strong> Apoio telef\u00f3nico com interven\u00e7\u00f5es remotas;<\/li>\n
          • Personalizado:<\/strong> Apoio presencial nas instala\u00e7\u00f5es do Cliente;<\/li>\n
          • Proativo:<\/strong> Interven\u00e7\u00f5es calendarizadas para monitoriza\u00e7\u00e3o e preven\u00e7\u00e3o de problemas.<\/li>\n<\/ul>\n

            Caracter\u00edsticas do contrato:<\/p>\n

              \n
            • Renova\u00e7\u00e3o anual autom\u00e1tica;<\/li>\n
            • Abrang\u00eancia total (Service Desk, Personalizado e Proativo);<\/li>\n
            • Baseado num pacote de cr\u00e9ditos;<\/li>\n
            • Pagamento por D\u00e9bito Direto (SDD).<\/li>\n<\/ul>\n

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